Kingston Half Marathon Common Questions

Sorry you cannot run anymore. You do not need to return your timing chip.

Why not consider volunteering for us and receive a free entry into one of our future events?

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Race entries are NOT TRANSFERABLE and NON-DEFERABLE. We do not permit a change of race number. A full refund will only be offered within 14 days of payment. After this there will be NO REFUNDS, DEFERRALS TO NEXT YEAR OR TRANSFERS TO ANOTHER RUNNER.

Why not consider volunteering for us and receive a free entry into one of our future events?

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Sorry, this goes against our health and safety regulations and breaks our public liability insurance. We are responsible for our registered runners only and require emergency information incase something happens.

Why not consider volunteering for us and receive a free entry into one of our future events?

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Yes, using disposable chips that will be on the back of your number.

Your timing chip is on the back of your race number. You must fasten your race number to your chest using the safety pins provided. For your safety the number MUST be visible on your chest.

Yes, if you purchased a Public Place, you can choose to run for any charity you like, or not at all.

There are two types of race places:

Public Place:

This is the place you purchase via our website before the race sells out. Once you have paid for your place it is your choice if you want to run for you, or if you want to run and fundraise for any charity you like. You can contact the charity directly and they will support you in your journey.

Charity Place:

This place is given to you after you have applied for it, by one of our Official Charities. Upon accepting this place you agree to abide by their terms and conditions of this place and you can’t use this to run for another charity. The charity you have chosen will support you from the beginning through to the end.

When you’re ready start, set up your Just Giving page and get fundraising. Click here

You can find this information in our privacy policy please click here.

Please contact us or call our office and we will be able to assist you with any further requests or if you want us to delete this information.

Final instructions will be added to the website HERE 10 days before the event.

We will be sending out final instructions to all registered runners before the event to the email address you signed up with.

Please check your email (including your junk folder). Search for info@run-fest.com. 

Your free race photo’s will be ready by Monday lunchtime. The link will be added to the website, social media and the results page so please check there. We will also email you this link when they’re ready.

The medal insert is not created at the event. Once it has been printed with your personal finish time, it will be sent out by post (the address you gave when signing up to the race) 2 weeks after the event. It will be printed with your name and finish time and is designed to fit perfectly in the back of your medal. It’s a great way to celebrate your achievement and share your success with others. If your address has changed since the time you signed up, please contact us. 

The medal insert will be sent out by post (the address you gave when signing up to the race) 2 weeks after the event. It will be printed with your name and finish time and is designed to fit perfectly in the back of your medal. It’s a great way to celebrate your achievement and share your success with others. If your address has changed since the time you signed up, please contact us.

Your results can be found on the results page by the evening of the event (sometimes your results can appear within seconds of you crossing the finish line). Look for the results page in the event menu to find this. We also try to add results page onto social media and we will also email your race results after the event (within 48hrs). Please check your email (including your junk folder). Please search for info@run-fest.com

Once our timing company are happy that we have a full set of race results, the race director will send the results off to England Athletics. This normally happens the week after the event. On average it takes 10 days after the event for results to appear on Power of 10.

Yes, we are happy to defer your entry to the following year, please contact us.

There will be one start time per race distance. For our big events we may include start wave’s at different times but all of our races will start within 15 minutes of the start time. You cannot start before the start time due to marshals and medical staff not being in place. If you turn up late you will not be able to compete. 

If your predicted finish time has changed since registration, that’s not a problem. On race day, simply join the wave that you feel most comfortable running with. We use your predicted finisher time to calculate an even spread in our starting pens. You can change these pens on race day.

For safety reasons, your race number must be clearly displayed on the front of your clothing during the event. Our marshals need to see this during the race and also course photographers need to see this.

Please refer to specified event page as they may vary on the distance. Look in the event information area.

We will send your final instructions 10 days before race day. Please check your email (including your junk folder). Please search for info@run-fest.com

Your results can be found on the results page by the evening of the event (sometimes your results can appear within seconds of you crossing the finish line).

Click here to select your events race results or…

We also try to add results page onto social media and we will also email your race results after the event (within 48hrs). Please check your email (including your junk folder). Please search for info@run-fest.com

To view your race results, please click this link.

If you need to correct any details in your results, contact the team at results@racetimingsolutions.co.uk.

If you are late and the race has started, you will not be able to run. 

Alternatively we can offer you to do this race virtually. Please provide us with evidence (GPS/ Strava) and we be happy to post medal and t-shirt free of charge. Send information via our contact us page.

We currently do not have a family mile at this event but hope to add one soon.

If you have received your race number prior to the race there is no need to check in, we would advice you to arrive 1 hour prior to the star to allow enough time to warm up and using the facilities (using toilet or having a coffee).

If you are local, please consider walking, jogging or cycling to the event. If you drive or need to take public transport, we suggest the following:

• By Train. Kingston rail station is the closest station to the race start and is approx. a 7 minute walk. There are currently no planned engineering works for the day of the race, however please check the TFL website for further updates and to help plan your journey.
• By Bus. There are plenty of buses which go to and from Kingston. For full details check this website out: London bus routes.

Event parking:

The start of the Race is within the Market Place in Kingston upon Thames and we have got discounted pre paid parking in Eden walk. Follow the below link and use this code: KREW25

Q Park Eden Walk

Q-Park Eden Walk address:

Please check for other parking in the area via PARKOPEDIA but parking spaces cannot be guaranteed as they’re first come first serve.

• There are 168 spaces at Ashdown Road, Kingston upon Thames, KT1 2NH
• There are 328 spaces at NCP, 15 Wheatfield Way, Kingston upon Thames, KT1 2PR
• There are 32 spaces at Thames Side, Kingston upon Thames, KT1 1PL

More updated information will appear in your final instructions nearer the event and on this page: https://riverthamesrunning.co.uk/kingston-half-marathon-10k-travel-and-parking-instructions/

Yes, a race number can be collected on a runner’s behalf. Please ensure the person collecting has the full name and date of birth of the registered runner.

Yes, a race number can be collected on a runner’s behalf. Please ensure the person collecting has the full name and date of birth of the registered runner.

Yes, a race number can be collected on a runner’s behalf. Please ensure the person collecting has the full name and date of birth of the registered runner.

Here are the cut off times for our events.

10K = 1hr 40 mins

Half marathon = 3hrs 30mins

Full marathon = 6hrs

Runners may continue to run after this time but marshals and medical teams may have stood down. The runner will need to acknowledge this, remove their race number and release the organiser from liability.

Depending on the size of the event we may have more or less pacers.

Generally, we provide the following pacing groups at our event:
For our Half Marathon race the pacing groups are1 HOUR 25 Mins, 1 HOUR 30 MIns, 1 HOUR 40 MIns, 1 HOUR 45 MIns, 1 HOUR 50 MIns, 2 HOURS, 2 HOURS 10 Mins, 2 HOURS 15 MIins, 2 HOURS 20 Mins, 2 HOURS 30Mins. For our 10K race we will have pacers in the following groups… 40 Minutes, 45 Minutes, 50 Minutes, 55 Minutes, 60 Minutes, 65 Minutes, 70 Minutes.

For our marathon race , we will have pacers in the following groups: 

3 HOURS, 3 HOURS 15 MINS, 3 HOURS 30 MINS, 3 HOURS 45 MINS, 4 HOURS, 4 HOURS 15 MINS, 4 HOURS 30 MINS, 4 HOURS 45 MINS, 5 HOURS, 5 HOURS 15 MINS, 5 HOURS 30 MINS

Please note that it may be difficult to follow runners along the course on race day, as the route may cover a long distance and access points can be limited.

We do not have an app that will follow runners.

To help friends and family track your progress, we recommend that runners share their live location using WhatsApp or a tracking app like Strava Beacon. This is a great way to stay connected and make it easier for supporters to cheer you on along the course or meet you at the finish line.

We do not have an application that will allow spectators to follow runners. This means it may be difficult to follow runners along the course on race day, as the route may cover a long distance and access points can be limited.

To help friends and family track your progress, we recommend that runners share their live location using WhatsApp or a tracking app like Strava Beacon. This is a great way to stay connected and make it easier for supporters to cheer you on along the course or meet you at the finish line.

Absolutely, contact us here with your t-shirt size and delivery address, we will be happy to post it free of charge.

Once an event sells out there maybe an option to enter a race from one of our official charity partners. We do not have a waiting list for our events.

We  don’t operate a waiting list for our events. However, you might still be able to join the event through one of our charity partners. You might be surprised the fundraising targets are often lower than those of many other charities. Please refer to our charities page in the menu.

Yes, if it is not the right size for you and you have already left the event village, contact us here and we will post the correct size for you.

Race changes are subject to safety regulations and participant limits and are not guaranteed. If you need to change your distance we will do our best to facilitate if we have space, however if your desired distance has sold out then this will not be possible. To request a change, please contact us here

Changing your race distance on the day may not be possible due to safety regulations and capacity limits. However, if you feel unable to complete the full distance during the event, you are welcome to switch to a shorter distance. Please note that it is your responsibility to follow the correct route and signage for the distance you choose to run. Our marshals will continue to direct participants based on bib colour, so be sure to navigate accordingly if you change distance mid-race.

Please check your email (including your junk folder). Search for info@run-fest.com. If you entered via a third-party seller you may want to search findarace or lets do this. If you cannot find it, please contact us here with your full name and email used to register.

You can now get free entry in our RUN-FEST events (inc. Richmond/ Kew/ Worthing Half Marathon and Kew/ Worthing/ Richmond 10k).

Athletes must have ran a qualifying time on a UKA measured course (or equivalent) recorded in the last 2 years and must be present on the Power of 10 website.

We require you to make contact with us 1 month before the event. We reserve the right to not accept everyone who enters and the below are only guidelines. The race directors decision is final. Click here to view the qualifying times and full details.

If you’ve lost something at one of our events, feel free to contact us here with a description of the item and where you think it may have been lost. If anything matching your description is handed in, we’ll do our best to reunite you with it.

Please head to our charity page for more information on how to get your charity involved in one of our events.

Please contact us here and select general enquiries. Please provide some information about the company and how they would like to get involved.

Sorry that you have a complaint. Please contact us here and a member of the team will be happy to assist.

There are no road closures for this event.

We aim to cause as little inconvenience as possible and fully understand that local residents may occasionally need access to roads that are being crossed during the event. Our course manager will do their best to find a safe solution that works for both residents and our runners. If you know in advance that you’ll need access, please contact us here with the following details:

Contact name, contact telephone number, the road you need access to and the time(s) you’ll need access.

Apologies if you haven’t received the information after signing up. Please contact us here and include the following details: Your full name, the email address used to register, whether you purchased the race entry via a third party (i.e. Findarace or Letsdothis). We’ll be able to check our records and provide you with the necessary information.

If you are a charity runner, please contact your chosen charity directly, they will look after your registration and support. You can find their contact details on our Charity Partners page.

If you are still having problems, please contact us with all the information you have from the charity you contacted.

Please avoid Kingston Bridge when watching runners as it creates a narrow running width.

Barge walk and Canbury Gardens is a good place to watch runners and then see them back at the finish.

Please contact us here to answer this question. Please select the event you require information on.

For our events where the start line is easily accessible we recommend arriving at least 1 hour before the event to allow enough time to collect your race number (if you haven’t already), use the toilets, drop off your bag, and make your way to the start line.

For our events inside Kew Gardens we advise you arrive 1 hour before your start wave opens to allow enough time to get to the start location which is a 15 minute walk from the main entrance.

Please contact Jade on charities@run-fest.com